s24653 Ass 2

NAME : RAVI PATEL
STUDENT ID ; S24653
COMPUTER AND COMMUNICATION SKILL



COMMUNICATION BARRIES:


1)ADVAMTEGES :
a) latter : written communication
not costly process
b) telephone: time saving
better understanding
c)personal visit ; face to face communication
better understanding

DISADVANTAGES:

a) Letter : very long process
Misunderstanding
b)telephone: network problems
c) personal visit: waste of time
language problems


B) telephone is best way to communicate to client because which is oral communication .better understanding .saving the time.

2) work place communication is most important element in communication . Communication is a vital part of creating and maintaining a safe and efficient workplace environment.
• How we interact with clients and staff will affect how well the organization functions and how satisfying you find your job to be.
• all staff develop good interpersonal skills, and routine workplace procedures are put into place.
B)yes, an organization train its staff in work place communication.
3) a) I understand what u saying
I agree with u and I m not agree with u.
b) when two person communicate to each other .at that time receiver feedback to sender I understand . and he is satisfied I speak agree.
d) interpersonal communication; usually describing participants who are dependent upon one another and have a shared history. Communication channels, the conceptualization of mediums that carry messages from sender to receiver, take two distinct forms: direct and indirect.

4) a) may be Mary change her appointment .because this appointment is most important then next. may be Mary finished work and then take next appointment
Or she cancel the next appointment.
b)telephone call
5) A) in the work place communication should be good communication .because Communication is an important part of our daily life. We use communication to let other people know our thoughts and feelings and to convey messages.
To have a co-operative, positive working environment, communication must be effective and efficient.
b)message is may be written like letter .and channel is oral communication like telephone. both element use full for send and received the message .
c)receiver may be or not give response .
d) language and culture
e) noise affect communication like telephone .different between two person they cant listing to each other
f)communication is learned behavior because it is learn how to communicate .
g)communication is important for both person because one is sender and other is receiver and they r understand the message .feedback and so on.

computer S24653

Communication and computer skill

Name : ravi Patel

Student id : s24653

1) ‘communication is an interactive process’ briefly explain

Communication is interactive process because the process between two or more persons , agents , officers and so on.

Those persons share information to each other with the help of telephone , internet, letters and more .

Example: In the any company two or more employers share information to each other like one employer send the price to other employer and other send to forward

process is also feedback process like any employer con not understand price list who send message back to employers.

2) Verbal communication;

definition: verbal communication is only spoken and written communication .in this communication persons can’t use any sign , symbol .

verbal communication generally used letter ,telephone , internet and so on .

nonverbal communication: nonverbal communication is says something without written and spoken like, graphic , body movement ,posture and dress.

Some time which may be written and oral

Graphics communication: which represent ideas , relationship, visually with shapes, diagrams and lines like exit board , signals.

3) a)sender : sender means who send the idea , information and message to other and who is speaker.

b)receiver :receiver means who receive the ideas , information and message from sender.

c)message: message means ideas and information transferred to receiver from sender. and achieve understanding.

d) feedback: feedback means if sender send the message to receiver but receiver give the message to sender in positive or negative.

4)perception:

Perception is important element in communication .which is depend on person’s family , culture, skill, feelings, attitude, values. Perception share about person’s ideas . environment experience, and so on.

Four factor of perception: 1)self-concept

2)family

3)culture

4)skills

5)types of communication:

a) verbal communication

b) nonverbal communication

c) visual communication

d) graphic communication

a)verbal communication: : verbal communication is only spoken and written communication .in this communication persons can’t use any sign , symbol .

verbal communication generally used letter ,telephone , internet and so on .

example: send message with the help of letter or internet and on mobile

b) nonverbal communication: : nonverbal communication is says something without written and spoken like, graphic , body movement ,posture and dress.

Some time which may be written and oral

Examples: signal

c) visual communication: which is one type of communication who can see the message and read the message .

example: advertising, graphic design

d) graphic communication: : which represent ideas , relationship, visually with shapes, diagrams and lines like exit board , signals.

Example: zebra crossing